{"id":6987,"date":"2024-05-13T16:27:15","date_gmt":"2024-05-13T19:27:15","guid":{"rendered":"https:\/\/iclips.com.br\/help\/como-acompanhar-e-pautar-demandas-aos-meus-colaboradores\/"},"modified":"2024-08-26T14:26:29","modified_gmt":"2024-08-26T17:26:29","slug":"como-acompanhar-e-pautar-demandas-aos-meus-colaboradores","status":"publish","type":"post","link":"https:\/\/iclips.com.br\/help\/como-acompanhar-e-pautar-demandas-aos-meus-colaboradores\/","title":{"rendered":"Como acompanhar e pautar demandas aos meus colaboradores?"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Aqui, voc\u00ea vai saber mais sobre:<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/iclips.com.br\/help\/como-acompanhar-e-pautar-demandas-aos-meus-colaboradores\/#Como_distribuir_as_pecas_pelo_atendimento\" >Como distribuir as pe\u00e7as pelo atendimento?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/iclips.com.br\/help\/como-acompanhar-e-pautar-demandas-aos-meus-colaboradores\/#Como_distribuir_as_pecas_usando_o_trafegogestao_de_atividades\" >Como distribuir as pe\u00e7as usando o tr\u00e1fego\/gest\u00e3o de atividades?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/iclips.com.br\/help\/como-acompanhar-e-pautar-demandas-aos-meus-colaboradores\/#Pauta_de_criacao\" >Pauta de cria\u00e7\u00e3o<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<div>\n<p>A chegada do projeto na pauta de cria\u00e7\u00e3o \u00e9 o start para v\u00e1rios outros servi\u00e7os dentro do seu iClips. Por isso, elaboramos um material para ajud\u00e1-los a aproveitar ao m\u00e1ximo todos os benef\u00edcios de processo t\u00e3o importante.<\/p>\n<ul>\n<li><a href=\"#atendimento\" rel=\"noopener\">Atendimento<\/a><\/li>\n<li><a href=\"#distribuicao\" rel=\"noopener\">Distribui\u00e7\u00e3o de demandas<\/a><\/li>\n<li><a href=\"#criacao\" rel=\"noopener\">Onde o colaborador recebe a demanda?<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div><a id=\"atendimento\" data-hs-anchor=\"true\"><\/a>\n<p><strong>1) O primeiro passo come\u00e7a no atendimento<\/strong><br>J\u00e1 mostramos anteriormente como o status do projeto e da pe\u00e7a s\u00e3o importantes para o encaminhamento da pe\u00e7a para o criativo &#8211; &nbsp;se voc\u00ea ainda n\u00e3o viu,&nbsp;<a href=\"https:\/\/help.rockcontent.com\/sou-do-atendimento-e-gostaria-de-enviar-as-demandas-para-a-cria%C3%A7%C3%A3o-como-fazer-isso\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">clique aqui&nbsp;<\/a>e fique por dentro dessa informa\u00e7\u00e3o. Ap\u00f3s o preenchimento dos dados iniciais do projeto, como briefing, pe\u00e7a e descri\u00e7\u00e3o, chegou a hora de encaminhar a demanda para pauta de cria\u00e7\u00e3o.<\/p>\n<\/div>\n\n\n\n<div>\n<p><strong>2) Como \u00e9 feito a distribui\u00e7\u00e3o de pe\u00e7as pelo atendimento ou pelo tr\u00e1fego\/diretor de projetos?<\/strong><br>Existem duas formas para realizar a distribui\u00e7\u00e3o das pe\u00e7as para o tr\u00e1fego. S\u00e3o elas: Pelo atendimento no momento da abertura do projeto, ou pelo dashboard de gest\u00e3o de atividades.<\/p>\n<\/div>\n\n\n\n<div><a id=\"distribuicao\" data-hs-anchor=\"true\"><\/a>\n<h3><span class=\"ez-toc-section\" id=\"Como_distribuir_as_pecas_pelo_atendimento\"><\/span>Como distribuir as pe\u00e7as pelo atendimento?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n\n\n\n<div>\n<p>Se sua ag\u00eancia usa o pr\u00f3prio atendimento para realizar a distribui\u00e7\u00e3o das pe\u00e7as, essa a\u00e7\u00e3o \u00e9 feita no momento da inser\u00e7\u00e3o das pe\u00e7as no projeto. Basta clicar em <strong>atividades<\/strong>, selecionar a pe\u00e7a desejada e preencher uma data de in\u00edcio e fim, hora in\u00edcio e fim da realiza\u00e7\u00e3o da atividade e tamb\u00e9m o respons\u00e1vel que receber\u00e1 essa demanda.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"475\" src=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-25-1024x475.png\" alt=\"\" class=\"wp-image-7799\" srcset=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-25-1024x475.png 1024w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-25-300x139.png 300w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-25-768x356.png 768w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-25.png 1343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div>\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\n<\/div>\n\n\n\n<div>\n<p>Ao escolher essa op\u00e7\u00e3o de data in\u00edcio\/fim e respons\u00e1vel, automaticamente a pe\u00e7a \u00e9 encaminhada para o dashboard de &#8220;Minhas atividades&#8221; da pessoa pautada.<\/p>\n<\/div>\n\n\n\n<div>\n<h3><span class=\"ez-toc-section\" id=\"Como_distribuir_as_pecas_usando_o_trafegogestao_de_atividades\"><\/span><strong>Como distribuir as pe\u00e7as usando o tr\u00e1fego\/gest\u00e3o de atividades?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<\/div>\n\n\n\n<div>\n<p>Atrav\u00e9s do <strong>dash de gest\u00e3o de atividades&nbsp;<\/strong>ser\u00e1 poss\u00edvel visualizar a agenda dos funcion\u00e1rios e escolher o respons\u00e1vel de acordo com sua disponibilidade.<\/p>\n<p>Uma forma de visualiza\u00e7\u00e3o e distribui\u00e7\u00e3o \u00e9 usando o modelo em&nbsp;<strong>Kanban<\/strong>, que permite acompanhar o caminho que a atividade est\u00e1 dentro do iClips.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"462\" src=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-26-1024x462.png\" alt=\"\" class=\"wp-image-7800\" srcset=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-26-1024x462.png 1024w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-26-300x135.png 300w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-26-768x346.png 768w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-26.png 1351w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div><\/div>\n\n\n\n<div>\n<p>Outra forma de visualiza\u00e7\u00e3o \u00e9 o modelo em&nbsp;<strong>Gantt,&nbsp;<\/strong>que traz a vis\u00e3o da pauta dos colaboradores (lembrando que \u00e9 o \u00fanico lugar onde conseguimos ver a pauta geral dos funcion\u00e1rios) e tamb\u00e9m reajustar alguma informa\u00e7\u00e3o clicando sobre a atividade.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"469\" src=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-27-1024x469.png\" alt=\"\" class=\"wp-image-7801\" srcset=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-27-1024x469.png 1024w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-27-300x137.png 300w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-27-768x351.png 768w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-27.png 1344w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div><\/div>\n\n\n\n<div>\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\n<\/div>\n\n\n\n<div>\n<p>Ap\u00f3s visualizar para qual funcion\u00e1rio a pe\u00e7a ser\u00e1 encaminhada, \u00e9 necess\u00e1rio alocar essa demanda. Para isso, voc\u00ea poder\u00e1 utilizar o calend\u00e1rio arrastando a atividade para a pauta da pessoa.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"470\" src=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-28-1024x470.png\" alt=\"\" class=\"wp-image-7802\" srcset=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-28-1024x470.png 1024w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-28-300x138.png 300w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-28-768x352.png 768w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-28.png 1323w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div><\/div>\n\n\n\n<div>\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<br>Outra tela que conseguimos realizar a distribui\u00e7\u00e3o \u00e9 pela visualiza\u00e7\u00e3o em &#8220;blocos&#8221; do dashboard, atrav\u00e9s dos itens &#8220;pe\u00e7as sem respons\u00e1veis&#8221; e &#8220;pe\u00e7as sem data&#8221;.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"470\" src=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-29-1024x470.png\" alt=\"\" class=\"wp-image-7803\" srcset=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-29-1024x470.png 1024w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-29-300x138.png 300w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-29-768x352.png 768w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-29.png 1349w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div><\/div>\n\n\n\n<div>\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\n<\/div>\n\n\n\n<div>\n<p>E por fim, a \u00faltima visualiza\u00e7\u00e3o que me permite realizar essa distribui\u00e7\u00e3o, ainda pelo dashboard do gest\u00e3o de atividades, \u00e9 atrav\u00e9s da visualiza\u00e7\u00e3o em lista. Para acessar o campo onde ser\u00e3o inseridas as informa\u00e7\u00f5es voltadas para a distribui\u00e7\u00e3o, basta clicar sobre a pe\u00e7a a ser direcionada.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"464\" src=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-30-1024x464.png\" alt=\"\" class=\"wp-image-7804\" srcset=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-30-1024x464.png 1024w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-30-300x136.png 300w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-30-768x348.png 768w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-30.png 1353w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div><\/div>\n\n\n\n<div><a id=\"criacao\" data-hs-anchor=\"true\"><\/a>\n<h4><span class=\"ez-toc-section\" id=\"Pauta_de_criacao\"><\/span><strong>Pauta de cria\u00e7\u00e3o<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<\/div>\n\n\n\n<div>\n<p>Ap\u00f3s a distribui\u00e7\u00e3o, o respons\u00e1vel receber\u00e1 em seu dashboard de minhas atividades a pe\u00e7a que ser\u00e1 trabalhada na coluna &#8220;Novas&#8221;<em>.<br><\/em><\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"456\" src=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-31-1024x456.png\" alt=\"\" class=\"wp-image-7805\" srcset=\"https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-31-1024x456.png 1024w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-31-300x133.png 300w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-31-768x342.png 768w, https:\/\/iclips.com.br\/help\/wp-content\/uploads\/2024\/08\/image-31.png 1362w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div><\/div>\n\n\n\n<div>\n<p>Ainda precisa de ajuda? \u00c9 s\u00f3 nos chamar no&nbsp;<a href=\"mailto:suporte@iclips.com.br\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"mailto:suporte@iclips.com.br\" data-sk=\"tooltip_parent\">suporte@iclips.com.br<\/a>&nbsp;ou no chat da plataforma e vamos te ajudar!<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Neste artigos veremos em poucos minutos como as demandas do atendimento chegam na pauta do criativo.<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[14],"tags":[],"class_list":["post-6987","post","type-post","status-publish","format-standard","hentry","category-project-management"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"Suporte iClips","author_link":"https:\/\/iclips.com.br\/help\/author\/suporte-iclips\/"},"uagb_comment_info":0,"uagb_excerpt":"Neste artigos veremos em poucos minutos como as demandas do atendimento chegam na pauta do criativo.","_links":{"self":[{"href":"https:\/\/iclips.com.br\/help\/wp-json\/wp\/v2\/posts\/6987","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iclips.com.br\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/iclips.com.br\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/iclips.com.br\/help\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/iclips.com.br\/help\/wp-json\/wp\/v2\/comments?post=6987"}],"version-history":[{"count":5,"href":"https:\/\/iclips.com.br\/help\/wp-json\/wp\/v2\/posts\/6987\/revisions"}],"predecessor-version":[{"id":11452,"href":"https:\/\/iclips.com.br\/help\/wp-json\/wp\/v2\/posts\/6987\/revisions\/11452"}],"wp:attachment":[{"href":"https:\/\/iclips.com.br\/help\/wp-json\/wp\/v2\/media?parent=6987"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/iclips.com.br\/help\/wp-json\/wp\/v2\/categories?post=6987"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/iclips.com.br\/help\/wp-json\/wp\/v2\/tags?post=6987"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}